Product Specialist

Description

The Product Specialist at NoTraffic plays a critical role in driving revenue recognition by empowering our partners. The mission of this role is to ensure that distributors, agencies, and contractors are highly proficient in independently installing and maintaining NoTraffic solutions. To accomplish this, there will be a mix of in-person training, remote training, and installation validation with feedback.

The Product Specialist will work with partners (distributors, agencies, contractors, and end-users) to ensure installation & software competency.

You day to day will look like:

• Physical Execution: Subject matter expert on NoTraffic hardware, the equipment that it connects to, and the system integration.
• Software Lifecycle: Training partners on NoTraffic Download Manager (NDM), physical installation of equipment, and configuration using Installation Assistant (IA).
• Sales Support: Support RSMs during early project work, including additional training sessions with partners and technical FAQ.
• Installation Planning: Review project documentation and ensure proper equipment, tools, and Aux Items (both NoTraffic and non-NoTraffic) are on hand.

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Requirements

You'd be a good fit if you have:

• Must Have: IMSA II with a minimum of 5 years of experience
• Intersection cabinet architecture 
• Traffic technician and field knowledge
• Field girt: can be calm in stressful situations, the ability to be in the field with partners, working through the physical installation and troubleshooting
• Technical training experience